Refund policy

Refund Policy

At Emones, we are committed to providing high-quality products and customer service.

Returns and Refunds

All sales are final. We do not accept returns or offer refunds unless an item arrives damaged, defective, or incorrect.

Store credit may be offered at our discretion in certain circumstances.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at eemonesreturns@gmail.com with your order number and photos of the issue. We will review the situation and work with you to resolve it.

EU Right of Withdrawal

If you are a consumer located in the European Union, you may have certain statutory rights under applicable consumer protection laws, including a right of withdrawal in some circumstances with available partial refunds.

False Chargebacks: Please note that false chargebacks are not allowed and will result in action being taken against the customer. We reserve the right to refuse service to anyone who files a false chargeback.

For any questions regarding your order, returns, withdrawals, or this policy, please contact:

eemonesreturns@gmail.com

Thank you for choosing Emones.